ABOUT.

Creative email expert and digital designer
helping brands connect, convert, and grow.

Durai Ayyappan

Hello, I’m Durai — an email specialist and digital designer with over 20 years of experience, based in London.

For the past 12+ years, I’ve worked closely with News UK as part of their in-house creative team, Pulse Creative, through agencies such as TAG Worldwide, Wunderman Thompson, and now VML — a leading international creative company that combines brand experience, customer experience, and commerce to create connected brands that drive growth.

As a Senior Digital Designer/Developer at VML, I bring email campaigns to life — from concept to execution. This includes everything from bold promotional emails and personalised customer journeys to automated workflows and engaging newsletters.

I work across platforms like Salesforce Marketing Cloud and Adobe Campaign, often integrating interactive elements to drive results. I’m equally comfortable with design and development — using Adobe Creative Cloud and Figma to produce campaigns that are visually polished and performance-driven.

I also build modular email templates and reusable components, fragments, and blocks that help create emails more quickly and efficiently within marketing platforms. Testing and optimisation are integral to my process, using tools like Litmus and Email on Acid to ensure flawless delivery across devices and clients.

At the core of what I do is a passion for crafting digital experiences that not only look great but also deliver measurable impact — helping brands connect, communicate, and convert more effectively.

AI Online Training

I have recently completed my AI online training and have been awarded the following badges by WPP and VML, demonstrating my understanding of Generative AI core concepts, effective prompting, potential risks, and practical applications of AI as an analyst, creative co-conspirator, and teammate.

WPP Open - AI in Action
WPP Open - AI in Action

AI in Action

Basic understanding of Generative AI, getting better in prompting and understand potential risks of using these AI applications.

WPP Open - Introduction to Generative AI
WPP Open - Introduction to Generative AI

Intro to Generative AI

Core concepts of Generative AI, Identifying different types of GenAI models, Level Up Prompts and Recognizing key risks.

Open Everydai Microseries
Open Everydai Microseries

Open Everydai Microseries

Microlearnings & Interactive Micromethods - AI as analyst, creative co-conspirator, assistant, conversation coach & as teammate.

Durai Ayyappan

Durai Ayyappan

Email Specialist | Email Developer | Digital Designer

🎓 MSc Computer Science & Internet Applications
🎓 MSc Information Technology

Get Started.

Let’s turn our shared ideas into something impactful.
Reach out — I’m just a message away.